The Official Airport Assistance Network of the World Airports
The Official Airport Assistance Network of the World Airports
Organised and not too difficult to navigate, ITM may get busy in early mornings, evenings, weekends and during the Japanese holiday season in the check-in and security areas.
AirportAssist supports travellers in coordinating through airport procedures. A representative will lead you to the right check-in zone, the airport procedures and to your departure gate. This can prove particularly handy for business travellers and elderly passengers, as well as families and visitors not used to using Japanese domestic airports.
Meet and Greet assistance provides passengers with their own point of contact in the airport. Assistance can start at an agreed meeting point and include check-in, baggage handling, security advice and directions to the appropriate gate for departures.
On arrival, the representative can help you navigate the terminal and pick up and send your luggage. This can be very useful for beginners and foreign people who fly from abroad to Japan.
Osaka Itami Airport is fitted with airline lounges and a card lounge, but the entrance to each lounge and the card lounge is subject to the conditions of the airline, class of ticket, etc. and also to the entrance policy of each lounge.
AirportAssist can assist the travellerin locatinge the correct lounge and the correct location. This is helpful as the lounge areas on the airline terminal are on the side of the terminal after security, and other facilities may be used in public areas.
The VIP Airport Assistance offered at ITM is focused on privacy, comfort and seamless coordination. AirportAssist can arrange the process of check-in, baggage handling, security, navigation through the terminal and onward transportation.
Ideal for executives, celebrities, elderly travellers, families or passengers who want personal assistance while travelling through the airport.
Planning is required when travelling with children, elderly family members and people with limited mobility. AirportAssist can assist with arranging wheelchair services and movement between various phases of departure or arrival.
If there is time before security, there are also facilities available at the airport for children. Special assistance is recommended to be pre-booked during busy travel times.
Baggage support is beneficial to passengers with multiple suitcases, children or limitations on mobility. Help can be a valuable aid to getting from the terminal entrance to the check-in, to baggage claim and to ground transportation.
Domestic connections at ITM. Transit assistance ensures the passengers are able to verify the next airline, terminal side, gate and connection route.
In the case of a transfer between ITM and the Kansai International Airport, it is important to keep in mind that they are two different airports. It is important to note that the transfer is not to be considered a regular airside transfer and will need to be arranged by ground.
